New Articles

  1. Recast Agent Prerequisites

    If your Recast Management Server is using a self-signed certificate, you must import the certificate into the Trusted Root Certificate Authorities Store on all devices that will have Agents. For instructions on importing a certificate to a local m...
  2. Application Packages Will Not Download

    When Recast Management Server is run on an Azure Virtual Machine in an Azure Private DNS zone, prod02amappcatalogpub.blob.core.windows.net is unreachable and produces a DNS name resolution error.
  3. Applications Missing from Enterprise Catalog

    You are licensed for Application Manager Enterprise but are not seeing the full software catalog on the Applications page in your Recast Management Server.
  4. Reimport Applications

    You can reimport an application version without the need to wait until a new version is published in the Application Manager catalog.
  5. ConfigMgr BitLocker Recovery Keys

    The ConfigMgr  BitLocker Recovery Keys  tool lets you retrieve current recovery passwords stored in Configuration Manager. To run the tool: 1. In your Configuration Manager console, right-click on a device. 2. Click Right Click Too...
  6. Recast Software Version 5.5.2404.1007

    Release Notes for Recast Software Version 5.5.2404.1007, released April 10, 2024.
  7. EI Setup Logs

    Here's where to find Endpoint Insights Setup Logs and how to send them to our Support Team. Setup Log Location Since Endpoint Insights must be installed on your primary site server, the setup logs are located there at C:\ProgramData\Recast S...
  8. Application Manager Version Upgrade

    Upgrading to the latest Application Manager version ensures that you can access the newest features, performance improvements, and bug fixes. You'll see updates to Application Manager when you install new versions of Recast Management Server. N...
  9. Recast Software Version 5.4.2403.901

    Release Notes for Recast Software Version 5.4.2403.901, released March 13, 2024.
  10. Recast Software Version 5.4.2402.1403

    Release Date: February 14, 2024 Version 5.4.2402.1403 includes new features and bug fixes. Upgrade to this Recast Software release by downloading it from the Recast Portal. For instructions on updating to this version, see our articles on upg...